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For all *NEW students!*
For Kids Ages 8-10!
For Tweens & NEW Teens!
By Invitation Only
Level IV: Teens Professional Training
Refund & Payment Policy
FREQUENTLY ASKED QUESTIONS
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How Are Payments Made?
For our 8-month programs... Your full course fee is divided into 6 equal instalments. The first instalment you will pay as a deposit when you first register. The remaining 5 instalments are billed on the following days:
Upon Registration (Deposit)
For short programs, workshops, and adult classes... Only one payment is required, made upon registration.
What Payment Methods Do You Accept?
CREDIT CARDS: When you register, you will be asked to input your credit card information and select "Save my card for future payments". This allows us to bill the remaining instalments automatically on the dates specified above.
ONLINE BANKING: You will also be given the option when you register to pay via banking information. Your future instalments won't be debited automatically, but you'll receive an email copy of your invoice to pay manually by inputting your banking information each time.
EFT, CASH, OR CHEQUE? We typically recommend EFT as a backup option in case there is an issue with your card or banking information. If you'd like to pay via cash or cheque, we require this to be in a maximum of two instalments at 50% of your course fee each, due at the start of class in the fall and in the new year.
Do You Offer Refunds or Trial Classes?
Many parents wonder if their child will like studying with us for the first time! After you're registered with us, we are happy to offer your child's first two classes with us as a trial. If your child decides it's not for them before the third class, we'll refund your entire deposit (the $25 administration fee is non-refundable).
If we currently have a semester in progress and your child would like to sit in and audit a class:
PLEASE EMAIL US!
Due to the group-study nature of our classes, including partnered work, difficulties arise when parents wish to withdraw their students beyond these first two weeks. As such, we ask that if you commit to the class in the fall, that you stay at least until the New Year break. Unless there are serious extenuating circumstances, we reserve the right to require payment for all three instalments billed before the New Year Break, regardless of whether your child finishes out the semester.
The same applies in the spring semester. If you join us in the new year and wish to withdraw partway through the semester, you may be responsible for the payment of the final three instalments of the course fee.
Upon Registration (Deposit)
if withdrawal is made before the 3rd class
Do You Have a Referral Program?
Yes! If your friend mentions your name when they sign up with us, we will happily give you $100 off your next full year program.
What If I'm Registering More than One Child?
Register More than One Student: Save approximately 15% off each additional registration!
We'll give you one instalment off the registration price for every additional student you register in the same year. They don't need to be registered in the same class!
You'll see this discount applied on your Second Invoice (billed October 1st).
Calculation Note: Since each course is billed in 6 instalments, this works out to a 1/6 = 16.67% discount!
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